Driver Error Codes

These codes appear alongside Load Driver Error #58765 in the format #58765|0x[CODE]. Include the full code when contacting support.

0xC000000B

Your Windows version may not be supported, or a recent Windows update broke compatibility. Check the System Requirements page. If your version is listed as supported, Contact Support and include the loader logs — use the System Diagnostics tool to collect them.

0xC000000D

A kernel signature scan failed, usually caused by a recent Windows update. Contact Support and include the loader logs — use the System Diagnostics tool to collect them.

0xC000001D

Same cause as 0xC000000D — a kernel signature scan returned no results after a Windows update. Contact Support and include the loader logs — use the System Diagnostics tool to collect them.

0xC0292013

An internal protection routine failed. Contact Support and include the loader logs — use the System Diagnostics tool to collect them.

0xC002000A

An internal integrity check failed before the driver started. Contact Support and include the full error code.

0xC0000113

The loader detected unexpected values in its environment, possibly due to security software interference. Disable any antivirus or security tools and try again. If the error persists, Contact Support.

0xC0000115

Hyper-V or another hypervisor was detected. Disable it and reboot:

1. Open Command Prompt as administrator.
2. Run bcdedit /set hypervisorlaunchtype off
3. Reboot and try again.

If your code is not listed here or the suggested steps do not resolve the issue, Contact Support and include the full error code shown by the loader.